Privacy Policy

Whisperer AI Privacy Policy

Last Updated: November 2026

1. Local-First Audio & Transcript Privacy

Whisperer AI Desktop processes microphone and system-audio streams in real time on your Windows or macOS computer. We never upload, record, or store your spoken audio or interview transcripts on Whisperer AI servers. When you use Ollama locally, all inference stays on your hardware. When you connect your personal OpenAI or Google Gemini API key, requests travel directly from your computer to those providers.

2. Account & Authentication Data (Amazon Cognito)

Customer authentication is managed by Amazon Cognito in the AWS Mumbai region (ap-south-1). Whisperer AI does not store plaintext or custom-hashed passwords in our application database; we store only your authenticated Cognito subject identifier (`sub`), email address, and display name to associate your software entitlements.

3. Payment Security (PayU)

All one-time payments are processed by PayU. Whisperer AI never collects or stores credit card numbers, UPI PINs, or bank credentials. Our backend records only the PayU transaction reference, payment status, transaction amount, currency, and cryptographic hash verification for tax invoicing and license entitlement auditing.